FAQs

Great question!  The best way to answer that is to tell you that we offer a balloons in a variety of designs and price ranges.  Tell us about your event (contact us here) and we’ll work with you to create fabulous balloon décor for the occasion that fits within your budget.

A $250 (total) minimum order is required.

YES!  Definitely!  Custom balloon décor is our specialty.  Most of what you see on our site are custom designs requested by our clients.  Don’t see what you’re looking for on our site?  Send us your inspiration photo or let us create something specifically for you.

Most air filled balloon designs can last up to several weeks if kept indoors in a consistent, climate-controlled area.  The longevity of the balloons will depend on the environmental conditions of the space.

Balloons used outdoors are not guaranteed to last any specific amount of time as the sun, heat, wind, dust, rain, etc., affects the lifespan of the balloons.  (We do not recommend outdoor balloon décor in sunny temperatures exceeding 95 degrees Farenheit.)

When kept indoors, untreated 11” helium balloons can float for 16-20 hours, which works great for most events.  However, when treated with Ultra HiFloat, these balloons can last several days or more!  ( Ultra HiFloat treatment not recommended for outdoor balloon décor.)

*Never release helium balloons into the atmosphere.

Helium arches are priced by linear foot.  To calculate the length you will need, measure the width and height you’d like your finished arch to be (you’ll want it to be the correct size for where it will be located).  Then, use our Helium Balloon Arch Formula to calculate the approximate linear length you will need.

Yes! Our latex balloons are made of natural materials and are 100% biodegradable and decompose at basically the same rate as an oak leaf.  Mylar (or foil) balloons are NOT biodegradable but can be recycled.

It varies, depending on the balloon designs ordered and other logistics pertinent to your event.  Sometimes the balloons can be inflated and prepared for transport prior to our arrival, while other times it is necessary to inflate on-site at the event location.  We’ll coordinate with you as to the best scenario for your event.  We want your designs to look their absolute best!

Installation times vary depending on the designs and quantities ordered.   Once you’ve selected the designs you want, we’ll calculate the time needed on-site to get everything set-up for you.

Unfortunately, no.  We offer balloon décor for delivery only as this allows us to make sure your items reach the desired destination intact.  (If balloons get damaged in transit we will be able to make needed repairs during installation.)

We proudly provide balloon decor for much of greater Phoenix Metropolitan Area, with emphasis on the East Valley Cities.

For estimates and scheduling, the optimum way to contact us through our online form here.  This allows us to ask for and review all the information needed to give you an accurate estimate.

For all other calls, voice messages can be left at 480-560-6188.

(Receipt of messages sent via Instagram & Facebook is NOT reliable.)

Orders should be placed as early as possible, as we schedule on a first come first served basis.  We recommend booking a minimum of 2 weeks in advance, as this will help to ensure availability of supplies needed for your event.   (Orders placed less than 1 week in advance may be subject to a rush fee.)

Start by completing our online contact form.  Once availability has been confirmed and the details of your balloon décor have been decided, we’ll send you an invoice & contract to review.  You’ll confirm that the information is correct by returning a signed copy of the contract.  A 40%, non-refundable booking fee will then hold the date and time of your event. The balance is due one week prior to the scheduled event.

Yes.  The majority of our customers prefer this method of payment.  If your company policy has special requirements for payment, please let us know when scheduling and we’ll do what we can to accommodate you.

Travel/delivery fees are based on distance to the delivery location and time of day.   As an example, the standard travel fee for locations within 25 road miles of 85208 is $75.

*Additional travel fees apply when the use of rental box trucks is required.

Once your event is booked, that time slot is reserved for you and supplies for your event are ordered. Orders canceled  5 days or more prior to your event are eligible for a credit for your next event equal to monies paid, however no refund will be given.  Orders canceled by customer less than 5 days from the event are not eligible for cancellation credit. 

Tear down & removal of balloon decor, also known as “striking the job” or “strike”, is one of the services we offer for a fee.  We will return to the event site and “strike” (remove) the balloons and materials.  Some designs require use of non-perishable, specialized equipment/framing, making it necessary for us to return to strike the balloons for you and retrieve our equipment.  Some designs can be created on “single-use” framework, thus allowing the customer to waive the “strike” fee and dispose of the balloons themselves.

Great question.  Short answer is YES, we can do that for you.  (Restrictions apply.)  

*Note: If you are planning to order custom printed balloons from a vendor, we recommend you order certified, quality balloons and, if purchasing latex balloons, only order the quantity you will need in the near future (as latex balloons are natural rubber and biodegrade over time).